If you are new or planning for purchasing an electric bike, then this guide is for you. Not really sure what else to suggest here if there are no codes shown off. caring for your electric bike to find our top tips for maximising battery life. You must log in or register to reply here. This is a Class 1 e-bike, so the maximum pedal-assist speed is 20 MPH. There are 3 levels of power assistance for you to choose from. Uncomplicated, painless, and very sleek. Open up the motor map menu in the app settings and you can select 1 of 3 cycle modes. Title: VF - MAHLE - iWoc ONE - Quick User Guide (EN-ES-DE-FR-IT-PT-NL).cdr Author: David Tardon Barros Created Date: 2/11/2020 10:51:18 AM startxref If the error persists, try a new charger.". If the problem persists, contact your eBike dealer. If you've not heard of MAHLE before, they are pioneers in the use of environmentally friendly and energy-efficient technology in the motor industry. If there are no errors I would press the button with the app open to see if you can change the assist levels from the button. Elizabeth Davis. Solution: Check if the speed sensor and magnet have been installed correctly. Update files are available for remote repair, please contact CSG warranty. Error codes can differ according to different brands. Written by Alvin Holbrook, on March 03, 2021. The lightest range of e-bikes currently available today. Charge the battery within the appropriate temperature ranges. Regardless of whether you have a bicycle or not, the Ebikemotion app can help you arrive at any destination through smart, bike-specific mapping. False battery polarization. Also that Mode is invisible to you in that situation. If thats true I cant understand how you can interpret the meaning of the colors on the iWoc ONE when you are using any particular mode. Saturday: 9am6pm What type of battery is it? If the system locks, reduce the demand and restart the bike. H\n0E There should be no LEDs lit up. Its the power supply error of the electric bike. If heart rate goes up a ton, so too will assist Sensitivity adjusts how quickly bike increases or decreases assist according to heart rate. Here is the issue: after the ride I review my activity but I don't see any error message. This video above details how to set up the Ebikemotion app, pair it to your bicycle, and basic overview of how to navigate the app. Right: Handlebar-mounted Trio control unit. Think of it as a built-in Google Maps. There are a few things to look over here. One or more hall sensor cables could be disconnected or damaged. Check the position of the spoke magnet. Check point is in good condition. Your payment of $15 goes to an industrywide fund that ensures batteries from Cannondale e-bikes are recycled at end of life and do not end up in landfills. Restart the eBike System. Continue charging. Avoid large power demands while this error is active to prevent deterioration. This image depicts where the battery level is displayed on the handlebar mount and what each colour represents. Find out here. Then I wouldn't be too concerned. Using the Ebikemotion companion app, there are a number of features to take advantage of, from auto-adjusting your bicycles assist based on heart rate, GPS tracking of your bicycle, and exact battery life left of the bicycle. The MAHLE X35 employs a slimline Panasonic battery that is fully enclosed within the downtube and gives our bikes their stealth looks. Ive luckily have not had any issues. Bosch PowerPack 300, 400, 500 Owner's Manual. Put it on charge and linked the app and it reported error 201. If there is no change, check the connection or try a different charger. The Mahle My Smartbike App in Motor Maps shows 3 (three) standard modes Eco, Urban and Sport. Read on to find out how to turn your smart device into a dedicated training tool for your Ribble e-bike. Leave the battery connected to the charger for 2 hours after the charge ends to balance the cells. That voltage should match your battery. All Ribble e-bikes are fitted with the Iwoc button on the top tube. This colour indicates the amount of battery charge that is available to use. If you are connected to the app an error code will be displayed. Note that in waterproof kits the PAS and the throttle are connected to each other and the speed level can not be set separately. The system is ebikemotion, here you can find the error codes and their meaning: https://www.ebikemotion.com/web/error-codes-reference/, It seems that there may be a problem with the battery connection, check out if all the cables are connected (mainly the one that goes to the back wheel), I check and everything is in order with the cables, I get minimal power assist so there is power still going to the wheel. If you still cant solve any issue, simply contact the dealer and get the solution. Had to take it back to Evans and they changed it for a new bike (after a two week wait and a second trip to the store). The male and female prongs should have a positive connection. An incorrect battery used on the bike shows. Restart the system. Treadwell Neo How To Videos 25 pts. 203. e. Refasten the Iwoc One to the top tube with a 2 mm wrench (1Nm). If the error remains, try a new controller after unplugging the brakes. People who use electric bikes often get some error codes on the display. The optional range extender is supplied with its own bottle cage-style bracket. He rode the bike a short distance and soon got an 07 message. Where complex systems like BMS, electric controllers are involved, error codes are helpful to understand the issue. The controller reaches its maximum level to tolerate the temperature indicated by. S6 Evo Neo 50 pts. Distance remaining of route CO2 emissions, and money saved from not using gasoline Common Destinations Your frequently-listed points of interest are listed here. If this persists, consider replacing the controller. vAA0ptc EWYO B5h*MJ )1686k4m +IOLXh`@i;c1z=h@} U Solution: Try reconnecting all the primary wiring harness connections and the motor lead connection with the speed sensor and battery. You can always refer to the user manual, your ebike app on your smartphone, or the manufacturers website to get a detailed description of how to fix electric bike error codes. Ebikemotion know about this issue and have issued a firmware update to solve it. Basically, he is a businessman and research writer. Getting error messages can be annoying at times because it means Something is not working right. This can be very annoying if left on, be sure to turn it off! The 250W motor has a 40 Nm maximum torque output. Ensure that the throttle is released and try again. The temperature sensor of the controller has been damaged or disconnected. Your Inside Guide to the Ebikemotion Companion App, Shop Now and Save with Free Shipping in the US. I say Feb because it hooked it up to a battery charger and tested it then to see if it was still working and had no issue with it. The chief editor of this site, eBikeBuster. After completing my graduation in mechanical engineering, I worked for a renowned e-bike manufacturing company as a technician. Motor hall signal error can also occur due to inaccuracy between motor and controller. Some errors may have more or less similar solutions. A cable then exits the bottom of the battery and plugs into the charging port on the bike which is situated just above the bottom bracket. Red triangle with a message but I cannot read it because of my eyesight is poor up close. It also goes over what other colors might mean, and how to use the IWOC ONE to use your e-road bike to it's fullest. To do this, we needed to consider carefully which propulsion system was best suited to helping us achieve this goal. Allow the battery to heat up slowly in a warm place. Stay up to date on latest releases, buyers guides, and more.. We showed the basic electric bike error codes, which can help you to get the exact issue. For a better experience, please enable JavaScript in your browser before proceeding. This video goes over how to use the controller to get the most out of the bike. The charger LED and the HMI will turn BLUE. Eco, Urban and Sport will each offer a slightly different configuration on how much power is offered at each assistance level. Sounds like only a problem with the app, and nothing to do with the battery or drive system. It will switch into an emergency mode or stop working completely. Copy the extracted update files (update_MUT.bin) to the new Drive Unit (MAHLE_UTOOL), which will appear on your computer, and safely eject the new drive on your computer. How electricity flow in an electric bike works. First of all make sure that your battery is fully charged and has enough voltage. With a computer, you can reboot it. 03. Power supply problem in sensors. David is the owner and the main Author of this site Electricalwheel. Health Heart rate monitor - Pairs your heart rate monitor to your phone Override recommended MHR (max heart rate) Sends you a notification based on what you set your max heart rate to be Enable auto assist - super cool! 0000002752 00000 n %PDF-1.5 % I typically charge 80-99 percent right before use but I do charge overnight (8+hours) about once a month to balance out the cells entirely. Thanks If you are getting error code 08 (throttle issue) first check throttle connection carefully. I havent ridden it at all so is there a faulty sensor in the hub? Why not take on the Five Ferries Island Hopping Challenge like Jane. If you stop pedalling then the bike will also come to a stop. Our aim is to simplify the instructions to make riding your new e-bike as easy as .well riding a bike! The X35+ SmartBike system offers three levels of power assistance - minimum, mid and maximum. That voltage should match your battery. 0000030374 00000 n Some common electric bike errors are- 1. Getting error codes are something that no rider wants to see. The code iam getting is E0600. The Range Extender from Ebikemotion provides an extra 208W/h to the main internal battery on Ebikemotion's X35 systems, increasing the 248W/h of the main battery up to a maximum capacity of as much as 450W/h. For any error, your electric bike will flash a light indicator or display an error code. Bypassing the motor cable, plug connection with the controller into the motor. Setting Up Your Bicycle and Ebikemotion Companion App First things first: turn on your bicycle, and make sure the Bluetooth on your phone is on. Communication error issues can cause while there is an error between the controller and display. If you stop midway through your route, the computer will pause the timer, and restart it whenever youre in movement again. It occurs when a biker pulls the throttle cable without slowing down first, resulting in abnormal responses. How do I charge the battery? No, the slimline battery is mounted within the downtube and is not easily accessible. Same issue, got a new cannondale treadwell and after first charge got the pink lights. Create an account to follow your favorite communities and start taking part in conversations. Press J to jump to the feed. I took the bike to a local shop that promised they could work on the firmware. If the problem persists, contact your eBike dealer. If the error persists go to the official service, Access the Dealer App and connect the bicycle. Perhaps the best feature of the Navigation function is the ability to add waypoints. Please reduce the demand. If the error is not solved, replace the battery. The button is used to: Left: Top tube mounted control unit. 0000010726 00000 n If you reached this page while searching for other errors, here are some links that might help: 0000003248 00000 n Check wires in the motor connector carefully, push the wires in all the way to make sure they are connected properly. These include gradient, heart rate, and measured times amongst others. The electric bike comes with some common errors, whether its an expensive one or an average priced electric bike. Upon your first time using it, youll encounter a login screen. It seems to me that in that situation you can only choose between the Assistance Levels via the iWoc ONE. Fatal Error. 0000030681 00000 n Enable option "File and Printer Sharing for Microsoft Networks" in Local Area Connections > "Network Adapter">Properties> "Networking" Tab> Check box " File and Printer Sharing for Microsoft Networks". Here's a brief rundown of what these indicate: Blue - If you have downloaded the companion app to your smart device and have previously connected to the bike the LED will display a Blue light to indicate that the bike and app are now connected. New riders may not know all these error code facts. This error will show up when the ebike is not within the required temperature range, i.e., higher than 80 degrees Celsius or lower than 10 degrees Celsius. If error perists replace the chareger with a new one. We've received plenty of questions regarding app setup and features. In addition to providing key data about the bike's systems, it's also capable of recording your ride data. Check the wires of the pedaling sensor (PAS) and Motor Sensor. But you should be able to fix common and minor faults in no time by following the guides above. In this article. Contact your eBike dealer. Here is the issue: after the ride I review my activity but I don't see any error message. Codes d'erreur Bosch Le Bosch Performance CX est le moteur eMTB le plus utilis sur le march. Ebikemotion have issued a firmware update to solve this. Excessive charging temperature. Sign up forin-stock updates and discounts! High voltage or incorrect battery use on the bike shows electric bike error code 7. Check the motor wire connection. This is the MAHLE X35 SmartBike System. Our aim was to create the lightest range of electric bikes in the world. If the system locks, please restart the eBike System. During the start-up procedure, the button will initially turn green to indicate everything is working correctly. 0000004799 00000 n I have the same problem with the ebikemotion iWok flashing pink on my Ribble bike. Tried to restart the system, couldn't even let me do that. Has any one has something similar, I am super sad as I was not even able to enjoy this bike before problems are starting and I bought it from an online retailer so support is going take a while and I am hoping some one has a sort of idea to potentially solve this or maybe reset the bikes computer? This service is subscription-based and requires renewal annually. HUMoIcrJc FdEEv(K@z^u~KpEj>qu%%_qzw?OCpo~,I~r#$/EupxP,Js'fs^_&O\~7/XT&'7vnw).3A_#R)TB5z The ebikemotion ones are inordinately expensive at 549 . You need to understand and troubleshoot these minor errors that may occur from regular use of your bike. I wish this was something I could just do via the app! Check your battery voltage. The button itself is surrounded by an LED display that illuminates when the button is pressed. Charge your battery for at least 30 mins and check if the voltage value increases. Try disconnecting and reconnecting the motor cable. Error code 10 indicates that hall sensor connector is not connected properly. I am delighted with the machine super fit. If you have a waterproof kit then push the connectors in all the way in order to ensure contact and prevent any water getting through. ( NOTE: Disabled File and Printer Sharing under network adapter stops listening port-445 and you would not be able to telnet . EHZE*d[Q+{v`;Msw [o6m=o}z)K:1kh4h>MvvFUR&ctvNck6]5TLS|F}oWLcq)r1rF99,d;3"%p ]%p ]%p ]%p ]%kE^5xC'r1CN9s:t1C6lf0Cl1^ Controller error could result from one of the plugs from the controller not being correctly connected to the motor. So, you can optimise your training programs and view route data after each and every ride. First-time users receive five free maps for three months. What if you already have power and still can not get the bike to move? The throttle may be loose or damaged. Using an incorrect battery voltage will cause it not to function correctly or go into sleep mode. In a similar vein, smartwatches are incompatible with the app if you require heart rate functionality. He is very excited and wants to have it ready for display, Thank you for any interest and help you can provide! But maybe the key to its popularity is the motors discreet operation; the hub-based drive unit is neatly hidden behind the cassette, and it's controlled by one inset button on the top tube. If the problem persists, contact your eBike dealer. Swipe right to left to switch between speed and map display. The app raises interaction between bike and rider to a new level. %%EOF I know exactly what the problem is and, more importantly, the fix. In this case your accessory exceeds the specifications of our output. Its a bitter truth that these useful electric bikes come with such error issues. Short pressing Button C (middle button) turns the system on and a long press of this same button turns the system off. If not then maybe the button is defective. There you have the most commonly experienced electric bike error codes explained. Scott Sports. You can specify a maximum heart rate limit and when this threshold is reached the motor will automatically kick in to provide assistance. This subscription is good for eight total maps, with a map totaling one complete state. Please check the battery Pack connector. We would encourage you to try all three out and see which works for various terrain. The best practice is to use the manufacturer-recommended battery. You have turned the system on and the LEDs are now displaying a solid colour to indicate the amount of battery charge available to you. Electric bikes light lines power output failure or assist light error. It appears when the throttle is loose and cannot return to the initial position. If I could do it on a network switch running internet traffic I can do it on an electric bike. If you dont turn on the RE until the battery drops to the amber lamp, you will not see this problem. Because generally, error codes indicated that there is something wrong with the bike. This type of error happens due to a simple connection problem. Swipe top to bottom to switch between battery watt-hours remain on the battery and the weather forecast. What sort of range can I expect from the bike? 0000000776 00000 n However, if you feel that these pre-sets are not quite to your liking and you are reasonably tech-savvy, you can also customise the power that each level offers. Rider weight, fitness, route profile, tyre width/pressure and wind strength to name but a few. A rider of 90kg, over variable terrain, can expect an average distance of approximately 60 miles from full. I need to update this post. Besides his business, he loves to do research on different aspects and share his findings with others. Shop our Selection of Bikes with Ebikemotion Drivetrains, I just bought an Orbea and downloaded the ebikemotion app. Shop Now and Save with Free Shipping in the US. Charged for 6hours, light went white, took the bike out, did two pedal strokes, it started flashing pink again. You may not get power if any of those are bent or do not contact properly. Well, its not that difficult to check and troubleshoot your electric bike on your own if you know where to look and where to start from. So, lets find out the common errors and their codes. Bosch Performance Line Nyon Owners Manual, Bosch PowerPack 300, 400, 500 Owner's Manual, Bosch Active/Performance Line Charger Manual, Bosch Active Line 25kph Drive Unit Manual, Bosch Performance Line 25kph Drive Unit Manual, Bosch Performance Line 45kph Drive Unit Manual. Multiple points of interest can be added to one route, making errands or pit stops a total breeze. The MAHLE SmartBike systems app allows Ribble e-bike owners to keep track of the performance of both bike and rider in real-time. This is often referred to as electric bike error 5. Read caring for your electric bike to find our top tips for maximising battery life. Did we choose a hub-mounted motor or a bottom bracket drive motor? Up top, weve highlighted via video how to use the bicycles major features. I am assisting my 10th grade grandson with a project he has at school. Select the Pulsometer option and follow the instructions. 0000030299 00000 n In this case, their systems are designed to help the user identify the fault through electric bike error codes. I had worked there for almost six years, and later I quit the job and started my own business where I sell different types of e-bike and their tools and accessories. We showed what the error code means, along with some solutions. I have had a error code that shows itself on my ebikemotion app while riding. If the system locks, please restart the eBike System. He had engineering degrees in Bachelors and Masters. Display shows a motor on it and front motor does not work. In the meantime, if you continue to ride with the range extender connected it will clear the fault once the main battery discharges a little. Please let me know how to get around these problems, Hi I have recently bought an Orbea 20M and have tried many times to open an account but I just cant seem to manage it it just keeps say that I dont have internet connection when I no I have or it just says its has a problem , can you please help me, many thanks Peter, My wife has trouble working out which power level she is in on her Ribble. Pink flash/Coloured Flash - If the LED alternates between flashing pink and other colours this indicates the bike has entered 'demo' mode. Combine this market-leading weight with a 250w motor and you have the perfect blend of power vs weight. Find out here. Ebike Conversion Kits-Ebike Batteries-Ebike Accessories-EbikeCables and Spare Parts, All comments are moderated before being published, A short sentence describing what someone will receive by subscribing. Enable auto pause - pauses in the same way as your GPS cycling computer stops. 6.4 oz. thanks for checking out our blog post about the Orbea Gain. You can buy the unit separately or replace it entirely in case of damage. The link above does not show all the error codes, at least not the one I got which is 201. Along with 20+ other leading bike companies, Cannondale is proud to be a part of the e-bike battery recycling program organized by PeopleForBikes and administrated by the not-for-profit Call2Recycle. Hi: I too have an Orbea Gain. It is worth noting that the app is only compatible with heart rate monitors that have Bluetooth 4.0 protocols. We recommend an iPhone 5S or newer, as well as Android 5.0 or newer for a smoother experience. Check each component on the ebike separately, make sure they do not have loose connections and/or damaged wires. If the problem persists contact your eBike dealer. If the problem persists, contact your eBike dealer. To help you get the most out of your Ribble e-bike, we've put together this guide on some of the key features that will transform your e-bike riding experience. Therefore, when necessary, it's more than capable of doing its share of hard work up a steep hill. The battery is too low to run comparing the e-bikes capacity. To take advantage of the heart rate functionality, you will first need to link the app to a compatible heart rate device. Unplug brake pads, and to check each brake, restart the bike. I have a new hub kit and the first time l switched the display on it threw up an 8h code. What electronic drive system does it use? Click the owl icon to create an account if you don't have one already. Since this is a common problem it is amazing that $5k bikes are sold without an upgrade to firmware - really poor reflection on the manufacturer, sales and service. Check connection or contact your authorized dealer. Once the start-up procedure finishes a single solid colour will be displayed. Every error code defines different issues with the bike. You'd be hard-pressed to know that they are e-bikes at all if you did not look VERY closely. Now you can solve these minor issues easily and quickly. Park City, UT 84060 Alongside this intelligent system, there's also an easy to use . E-Bike Classification Class 1: pedal assist up to 20 mph Motor Mahle ebikemotion X35 250W Battery Capacity (Wh) 250 watt hours Weight 32 lbs. Usually, an ebike light will be flashing, displaying error codes as a warning to bikers that something is wrong with the system and needs fixing. Should it be necessary, we can also contact Ebikemotion who can remotely log into the bike and assist with resolving the issue.
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