I am about to cease my payments after being on a freeze and mulitple letters on not wanting it / not affording it any more. i am assuming that you will get this message? Another issue I noted in all the complaints was the Sunset Group's constant changing of names, addresses, phone numbers, emails and web site addresses and the inability of the victims to contact them. please ask me how: maintenancefee@sunset.com.mx". i wonder is there is a law firm willing to undertake one? BIG MISTAKE! Thanks. We checked our membership purchase agreement Article #10 says that the Developer is responsible for all insurance to cover full and partial damages. The lawsuit also claimed that Sunset Group uses high-pressure sales tactics, and that people were not given enough time to read the contract before being asked to sign it. There is nothing stated in the contract I will continue contacting appropriate websites and agencies to present and/or post my case and the ongoing issues I have with Sunset and their goal to keep our money. Consulting. Thanks. I acknowledge that this consent may only be revoked by email notification to info@timeshareexitadvice.com. He very nicely said that they would refund my deposit - HOWEVER there was a reactivation fee - to reactivate my old contract at a cost that was more that the upgrade cost. items we already possessed in the terms of the contract e originally had. Billing discrepancies of not charging the biennial maintenance fee when they had the credit card info on file and were charging monthly payments and then charging us a late fee. however we only have 1 contract unsuspecting guests need to be aware of the fact that the resorts are ruthless and when confronted they refuse to respond so you cannot get any further in your complaints. Kukulcan Km. I almost got scammed myself. Unfortunately, the company has been embroiled in multiple lawsuits over the past few years. They showed us 1 great looking room, but would not allow us to randomly select an empty room in the building to check. Sue me [censored]es! We accepted the second option. . We did not find any evidence of an official exit program with Sunset Group, but most timeshare companies do have such programs set up. If anyone has information on contacts I would appreciate the info. Historical Court Records (more than 50 years old). The initial contact who pose in FB as a supervisor in a Cancun resort blasted me with abusive text for not pursuing the offer. They said we could come anytime to use our 'week'. www.sunsetscam.com How to Cancel Royal Holiday Club Timeshare? The whole ordeal took over 6 hours, surrounded by multiple sales staff taking turns talking to us. Sunset World Resorts & Vacation Experiences - Scam and fraud! We vacationed in Playa Del Carmen in October 2007 and in the process of picking up our rental car, we were asked to attend a no pressure-quick 90-minute seminar at the Sunset Fisherman Resort. 1. I insisted that they email me the properties that are offering n the package as destinations. When I got home, I wasn't satisfied with their reviews and some clauses in the information packet, I quickly called the number given to me for early termination & membership cancellation.I made hundreds of call for 3-4 days to both USA &outside the country numbers before I was able to get through and was finally able to express my concern to one of their top managers & request to cancel via phone as directed by the sales /tour officer. We review timeshare exit companies so owners can make an informed decision. Try Profeco, and don't take no for an answer. The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. Always do your own due diligence and research any company youre considering doing business with. In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in "bait and switch" tactics. 4. We decided to take advantage of this. The Federal Trade Commission cautions owners each year that the main justification for timeshare exit scams is paying up-front expenses. A quick Google search shows that Mexican Timeshare Solutions practices fit right into those we consider shady and less than trustworthy. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/ I am writing this complaint to warn every potential buyer of this horrible business and to hopefully bring total resolution to our experience. Resorts International Marketing Corp. was not the rental program that was presented and that Sunset required us to pay an additional fee for. then they wanted to combine 2 contracts in 2018 into one and sell us more perks. I want to thank all of you for your posts. On 03/31/2021 ALEXIS MILLER filed a Personal Injury - Motor Vehicle lawsuit against SUNSET AUTOMOTIVE GROUP INC. These lawsuits allege that the company uses deceptive sales practices, makes it difficult to cancel contracts, and misrepresented the terms of the timeshare agreement. Don't let them get away with it! Let the truth be known! 15 Steps on How to Cancel a Timeshare Contract? The Judge overseeing this case is EDWARD NICHOLAS. How to Get Rid of Hacienda Del Mar Timeshare? Please repost. That said, until there is any official news of a class action lawsuit, we would encourage you to seek out alternative routes to getting compensated for the time and money youve invested in your timeshare with Sunset Group. The first was to continue with the upgrade - which we did not want. Sunset Solutions Group 3911 Litchfield Dr, Waxhaw, North Carolina, United States, 28173-7180. . They tell you lies to make you buy their packages. Get Rid of Timeshare Without Ruining Credit? How To Cancel a Vacation Village Timeshare? Assuming somebody offers you an astounding arrangement on a timeshare bundle or persuades you that you can get a good deal on a specific help, theres a big possibility that they are lying and are simply attempting to get cash from you. How to Get Rid of a Timeshare with a Mortgage Balance? Other than flying over and disrupting their sales with leaflets to potential suckers like us. These cookies will be stored in your browser only with your consent. Unfortunately, almost every timeshare exit company promises to do the same thing. The contract referenced a set of "rules" that we had to follow and says we agreed that we were shown the rules and agree to them. They said they cannot do business via phone, fax, or email. We only suggest companies with high ratings and verified customer reviews. They fed us a nice lunch, we toured 2 very nice resorts, were served free alcoholic beverages and then it all began. Menu. I understand that my permission described overrides my listing on any state or federal Do Not Call list and any prior listing on the Do Not Call lists of our partners. Regardless of the reputation of the industry, it is possible to find a trustworthy timeshare exit business with a history of liberating customers from their agreements. Unfortunately, that didnt seem to be enough to satisfy several of Sunset Group Timeshare Owners. We will not pay anymore maintenance fees and will not return to any Sunset Property. That night I googled them and saw a lot of bad reviews about them . The biggest reason we started our review website is to bring awareness of the many timeshare exit scams. On August 31, 2007, my wife and I attended a sales presentation at Sunset Fishermens Village in Playacar. We had enjoyed going to the Sunset Royal in Cancun for many years. YOUR PERSONAL INFORMATION IS SECURE. This deposit, which we didn't even realize was being applied to a credit card that they apparently opened for us. The fully built Sunset Gordon tower on Sunset Boulevard hasn't been occupied for three years, after a Los Angeles County Superior Court judge retroactively invalidated the project's. As the caller went on and on about this great deal, I googled them and page after page there were sites, like this, exploiting them for what they are. The case status is Pending - Other Pending. Or tell them to hold on for a minute and use a cell phone to call your accountant or tax-professional. In some cases, your timeshare developer may offer an official exit program. email: gatorpachris@hotmail.com, just got a call from them..there number is [protected] and the manager is named nelson..they were offering an 80% off on my wife for a vacation..good thing my wife is not at home and i'm the one who answered there call..i turned them down telling them that i can't decide yet and i need to talk to my wife..the guy is a filipino..i knew that cause i too am a filipino and he keeps on talking filipino dialect when he knew that i'm from the philippines..when he knew that i can't decide, he abruptly put the phone down..and because i feel bad of what he did, i tried to open my computer to see there website and file a complain on there customer service..but this is what i saw..a lot of complain and soon i realize that good thing i didn't fall for this scam..thank you all for posting this..you did really help a lot..just a simple advice, see more details before you decide..they are good, very good..but too good to be true..(Mr. J from California). They request upfront fees for their services from the get-go. How to Get out of the Ritz Carlton Timeshare? Can You Get Rid of a Sunset Group Timeshare? This website uses cookies to improve your experience while you navigate through the website. I forwarded all calls from agency to the lawyer. We kept telling them that we had some place to go and were late and we needed to leave. You can learn more by looking up Promotoria Sunset Group Timeshare Owners Lawsuit online. 77500. How To Get Out of a Timeshare with Grandview Las Vegas? Assuming youre determined to go the Do-It-Yourself course, realize that it will probably be a long and troublesome interaction. Can You Get Rid of a Punta Pacifico, Encanto Baha Timeshare? If you are seeking to get out of Sunset Group timeshare, checking on their website and getting in touch with customer service is the first place youd want to start. When I asked who is really the travel agency that I am paying to, they were vague about it. The Sunset Group is headquartered in Miami, FL but owns and/or manages properties in the Quintana Roo region. Unfortunately, the company has been the subject of several class-action lawsuits in recent years involving allegations of fraud and breach of contract. How To Cancel Royal Holiday Club Timeshare? We should have known when she asked for a $40 deposit that would be returned to us upon completion of this presentation that something was up. Any updates on this? This isnt always true since different issues could keep you from leaving your agreement, regardless of the amount you pay them. I'll never agree to waste a full day of my vacation with these scammers again. Here are a couple tips that can assist you when selecting an organization that is respectable and will not scam you: The only companies we recommend you work with are the ones that offer escrow, so you dont need to pay them until theyve effectively assisted you with getting rid of your timeshare. There are so many complaints, is a class action lawsuit possible? In addition, recent customer reviews of Sunset Group say that they generally dont like this company and recommend staying away from its products altogether. I asked for the details of multiple travel destinations package. By providing my contact information and clicking submit, I am giving MyTimeshareExitReviews.com and its partners permission to contact me about this and other future offers using the information provided. A high rating with the BBB and very few complaints ( hopefully none at all), The company has been around for multiple years, An actual office address instead of just a PO box. We then informed Mr. Hernandez of our intention to exercise our rights under Mexican law and cancel our contract. At the airport they offered us nice rental SUV for the whole week for $99 if we would tour the "hotel". However, it turned out to be more of a great rip off since everything they told us was a lie. Of course they refused. We contacted the Mexican Embassy in Canada who told us Ill help you and guess what we never heard back. If your developer doesnt have an exit program, your next step would be to seek out a timeshare exit company. In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in bait and switch tactics. I purchased a travel program through Sandos Playacar at Royal Elite Timeshare Resort in Playa del Carmen last March and I requested to cancel within the 5 day grace period but they still have not refunded my down payment of over $9000 US dollars. By not allowing us to exercise our rights to cancel our contract within the time period set by Mexican law, Jose Luis Hernandez, Patricio Muldowney, Alvaro Cardena, Rosalie Silva, Jennifer Snyder, and other participating members of the Sales, Marketing, Management, and Legal staff employed by Sunset Fishermens violated Mexican law and committed fraud. By continuing well assume youre on board with our privacy policy. If youre considering legal action against Sunset Group, you may be able to join a class-action lawsuit. 1. This is when we knew the postings on the Internet were so very true. It was very uncomfortable going back and forth with people that I caught in lie after lie, and half-truths, all day especially since we felt "captive". For example, on Consumer Affairs, Sunset Group has a 1.5-star rating with nearly 200 reviews. Additionally, we have repeatedly requested a copy of the catalog promised us so that we may exercise our additional membership privileges, but were recently informed by customer service representative Alvaro Cardena that we would not receive a catalog for as long as 90 days. The city last year disqualified the group originally selected by the Community Redevelopment Agency (CRA) board to run . Although there are many different types of scams, they all share a common goal: separating YOU from YOUR MONEY. Sunset Group is a family-owned timeshare developer. While we were there they started to pressure us about meeting with them - since it was our first trip back - so they can tell us how much the value of our purchased had gone up. About one year ago my husband and I had a phone call from a man who was selling a time share in Cancun. Sunset has thus far refused to refund nearly six thousand U.S. dollars, and has turned our account over to their collection agency, RMI. These same complaints can be found all over the internet on various forums and review websites. Our "VIP week" couldn't be booked at all. Upon arriving back home we entered our house all to find out that the air conditioning unit had broken and that it would now have to be replaced. Have not heard much and really do not want to deal with it, still burns me. After multiple attempts to rectify the situation we escalated our complaint to PROFECO as well as registering our complaint with econsumer.gov. Author of the review. This company took advantage of the opportunity to be just as fraudulent as Sunset Group has been shown to be. I live in Australia. Sunset World Resorts & Vacation Experiences review: Sunset World Resorts & Vacation Experiences - Terrible company. Please be aware of these types of schemes. Therefore, we used the five day right of rescission as stipulated in the contract. In the event that they dont have a rating, or their grade is extremely low (a F particularly), then staying away from them is ideal. The lawyer says most of the time it just disappears after they ding your credit. There is a big rip-off scam going on and the company is using a lot of different names to lure innocent people to sign with them. How to Get Out of Raintree Vacation Club Timeshare? the May 17 charge, in an email dated Sat. Our mission is to help timeshare owners connect with the best timeshare cancellation company so we can eliminate scams in the timeshare industry. I looked at the internet those properties and added up the costs if bought separately as needed. I have evidence showing the lies and how Sunset promotes its memberhsip. I wish I had done some research about them. This is not accurate since a variety of issues could prevent you from leaving your contract, no matter how much you pay them. These guys are scammers and worst is that the Mexican Government lets them do to who ever they want. You can also try to sell your timeshare on your own. Multiple issues requiring emails and phone calls to get the RCI membership fee paid that was in the contract and also to take care of various other administrative issues with limited response. The above comments confirmed my suspicion of a potential scam. If you pressure them. Now there is no mention in any part of the contract of any reactivation fee, "so how could this be legal" I asked and he told me that it was there policy. It all started the moment we stepped off of the airplane in Cancun, Mexico. We only recommend companies with high ratings and strong track records in the industry. An exit program usually includes some kind of refund or compensation for people who decide to leave the developer. What should we do? They said that they needed some business write offs for their firm. Their goal is to make your vacation as enjoyable as possible so that you can come back year after year. Sunset World/Pura Vida Lifestyles Premier Cancun Vacations, Cancun Travel Unlimited,Sunset Group, PURA VIDA, club sunset cancun, sunset group, sunset royal Enticing people to buy a ripoff vacation packages, took my money $1625.00 for a membership, can't even access the website PURAVIDALifestyles, took upon themselves to terminate my membership . This dropped to around 38 thousand when we were told they would purchase a U.S. timeshare we had for 30 thousand dollars. Welcome to Sunset Properties Group! The problem we encountered was our credit card charges were never reversed so we wrote the Sunset group and requested refunds. If youre thinking about purchasing a Sunset Group timeshare, you should be aware of all of these complaints and issues. I would very much like to escalate this and would be willing to be part of a class action suit, but I don't know where to go from here. This was also to be used for rental purposes to provide rental income for our timeshare as an investment. But they lied about everything. . I am sure this will cause them to threaten a law suit and other tactics. However, we were unable to discover anything online relating to pending litigation against Sunset Group. They wanted us to send them a copy of our cancellation letter since they claimed they didn't seem to have it. This scammers has to stop. When I get back to USA, another man from their company called me and asking the reason of my cancellation and said that the refund will be delayed because the reason of cancellation is personal and has nothing to do with them. If there is somesort of class action please count me in. Since I was not conned into buying the travel package, I can not confirm that each of those properties are complicit with this apparent scam. The company has been doing business since 2012, concentrating on cancelling your mortgage balance and timeshare maintenance fees. Do not allow yourself to be cheated by companies that have not yet succeeded in helping their clients break free from timeshare captivity. www.sunsetscam.com 1. In fact, some people have said its impossible to cancel, and youre stuck paying the maintenance fees for the rest of your life. ComplaintsBoard.com is a leading complaint resolution website on the Internet. And you cannot trade your 'private residence' to go somewhere else if it is destroyed. We liked going out & trying different restaurants. Walking Away From Timeshare Maintenance Fees This will Happen. We are Americas #1 Timeshare Exit Resource. If the plaintiff loses the case, no one is compensated. Of course after trying for almost 2 years, we have been constantly been given the " not interested at this time" respond. by consumers, for consumers. Then told her I know they are scammers and not to bother me anymore. I insisted on reading a sample contract under the guise of, if I like it I'll sign. Not the case at all, they worked and worked on prices and packages for hours continuously offering more alcoholic beverages along the way. Charging our credit card for the monthly finance fee after we had contacted Sunset and told them specifically they were no longer authorized to debit payments from our card (late 2009). You also have the option to opt-out of these cookies. Customer service contacts and company information. It's a lie. i would love to find even a class action suit which i can cite when attempting to get out of our contracts because all the stories are similar. PRIVACY POLICY How to get rid of Avalon Vacation Club Timeshare? We are rather disgusted with Sunset and would like to chat with any/all about this. Many people believe that these properties are wonderful and perfect for a holiday, but soon realize they made a mistake in purchasing from this company. However, according to a past lawsuit filed by the Welk Resort, here it is mentioned the company would charge fees of $5,000 or more for their services. we aso believe that they released our contact information which led to us being scammed out of $55000 USD for a resale the brokers stated they were working with the resort regarding 42 units. #5. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report Ripoff Report Investigates! FRAUD (charge #2) - Pg. www.sunsetscam.com The complaint has been investigated and resolved to the customers satisfaction. 7. FBI are investigating on that matter for international crime. Not sure who to start legal proceedings through. Has anyone had succes contacting a lawyer or another company to get out of their timeshare? http://www.timesharescam.com/, You know what they say: "If it sounds too good to be true, it probably is" My husband and I were scammed in Cancun with a Royal Elite Timeshare last August. FRAUD (charge #1) - Pg. Can You Get Rid of an Occidental Allegro Timeshare? Assuming you have any inquiries or would like assistance getting rid of your Sunset Group timeshare, initiate a Live Chat with one of our representatives. Unfortunately, the stay there started off with a sales pitch to upgrade to this destination. In terms of why its so hard to locate a timeshare exit program, class action lawsuits are one cause. While Sunset continues to argue their case to illegally keep our money during negotiations with PROFECO, we are continuing to present justification to prove our point of Sunset's failure to uphold the terms of our contract (clauses 12, 13 and 14) and the fraudulent means they have taken to maintain this position. It is sooo frustrating to know that business like these continue to exist and rob others of their hard earned money. politicians or family members who had lost by virtue of a judgment handed down in a proceeding or in whose I bought their package and regret it very much. Have you been able to get any resolution? Greetings from Earl in Fredericton The first thing you need to watch out for is the timeshare sales pitch. Go figure. Filing a dispute claim is also helpful especially if you have proof that you cancelled your contract within the 5 days time frame . I got all my $22, 275 Full amount back to my account I was so happy that I filed the dispute and got my money back . This person was useless and was very dishonest in her statements to us. Thanks. they will admit that trading your private residency with someone else costs $189 each time. They presented a vacation package that was so outrageously priced for two people our age that we felt quite certain that we could just turn this down and be on our way. The city's lawsuit against BPREP 8500 LLC claims that despite the City Council's affirmation of Keho's decision, AKA has continued to rent suites in its 110-unit West Tower for . How to Get Rid of a Timeshare in Florida? However, you may still be able to get out of your contract by exercising your rights as a consumer. Its crucial that you learn how to identify a scam so can safeguard yourself and your finances in the future. We trust this article has been useful. NEVER again, I feel sorry for the people who end up falling for the Royal Elite Timeshare trap. We received our "free trip" tickets but ended up not even using them because departure times and actual trips were so limited compared to what they showed us at the airport. As a result of this failure, we have not been able to exercise the membership privileges promised to us. We are attempting to get out of our recent membership to "The Ultimate Loyalty Program" which was completely misrepresented during the sales presentation. I actually thought we had a decent price, and wanted the deal to work. I'll keep you posted on how it turns out for us, but so far it is not looking good! 3. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are as essential for the working of basic functionalities of the website. Several other lawsuits have been filed against Sunset Group, alleging similar tactics, as well as fraud and misrepresentation. Our story is similar only we were foolish enough to pay in full and at our first opportunity to use the resort we were refused a reservations with over six months notice. Salesperson promises to buy back the timeshare at a better price should the client ever decide that they no longer want to use it. We were told that we had time to cancel if we changed our minds so that made us feel somewhat better. On latimes.com, Timeshare Exit Team publicly stated their average cost is about $4,000 paid up-front.
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