Will never do business with them again. Our story begins in 1985, when we were a business unit within what was then known as Commercial Equipment. They are trying to FORCE us to pay them for product we did ask for and cannot use - NOT TRUSTWORTHY or FAIR BUSINESS - STAY AWAY! Regards, Petro Home Services. Pending the start of renovation, the existing CAC works, except for the compressor unit outside. I had my oil tank relocated and in order to get a delivery I had in no uncertain terms I had to use their technicians to approve the work. We value your privacy. Snaps (money) on the petro(l) (gasoline). A thick, flammable, yellow-to-black mixture of gaseous, liquid, and solid hydrocarbons that occurs naturally beneath the earths surface, can be separated into fractions including natural gas, gasoline, naphtha, kerosene, fuel and lubricating oils, paraffin wax, and asphalt and is used as raw material for a wide . They came same day in a few hours. Through its wholly owned Petro subsidiary, Star is the nation's largest retail distributor of home heating oil, serving approximately 350,000 customers in the Northeast and Mid-Atlantic. Unbelievably professional and courteous business all around. Worst company if you need customer service. Given the high prices of oil this year I certainly would still have owed after a year but even with future deliveries I would have owed at least half the amount (my first payment was january so I would have made another seven payments).Upset that the terms I signed up under were different and was left having to pay two thousand dollars at a time i would have expected to be paying only a monthly payment, I asked to cancel my account. They are always professional. If you have questions about your home heating system, or are having issues that you are unable to identify through basic internet search, please contact us today. Petro Home Services. I have fairly new furnace. International Association of Better Business Bureaus. We offer everything from home safety to energy saving tips. I emailed to the email address appeared on the new customer solicitation letter. Petro also owns Meenan, Champion and Griffith. STAR GAS ANNOUNCES SEVEN ACQUISITIONS Technician was knowledgeable and thorough. Thinking this must be a mistake I call Petro and am told that all payment plans end at that time and that 12 month payment plans are not issued beyond October. Our priority is to ensure a consistently excellent customer offer is available across our network, whether the service station is owned by Shell or by an independent dealer. Motor Fuel, based in St Albans, Hertfordshire, owns about 280 petrol stations under brands including BP, Jet and Texaco. Is Petro a gas or oil? Really great, friendly and thorough service. He Service was taken care of quickly. The pipeline is owned and operated by PetroChina WestEast Gas Pipeline Company, a subsidiary of PetroChina. Petro Reviews (Updated May 2023) | ConsumerAffairs Our experts make it their mission to understand your home and the people in it. PETRO HOME SERVICES - 42 Reviews - 47 Patrick Ln, Poughkeepsie, NY - Yelp This prompted us to research the price of oil from different providers across Long Island for that week, none of which were charging over $4 per gallon for heating oil, and to look at the average compiled by NYSERDA & the U.S. Energy Information Administration. It bounced back. BBB Business Profiles are subject to change at any time. Petro Home Services. When I called to get the tech I was given a window of time not knowing someone already came before time and I sat in a cold house for over 5 hours now. Petro Home Services accepts the following forms of payment: American Express, Check, Discover, MasterCard, Visa, Financing Available. I am an unhappy customer and I know I have choices and using this company is my worst choice. Oil & Propane Delivery, Heating, Cooling, Plumbing, Through its wholly owned Petro subsidiary, Star is the nation's largest retail distributor of home heating oil, serving approximately 350,000 customers in the Northeast and Mid-Atlantic. Petro Home Services | Better Business Bureau Profile My furnace (which Petro sold me and installed) began leaking and I asked them if they could send someone out to take a look at it perhaps fix it. Need to file a complaint? This company tells you everything that makes one feel using this company will be the right choice. I ordered oil on January 25th 2022 100 gallons for $325. STAR GAS ANNOUNCES SEVEN ACQUISITIONS | Star Group, L.P. BBB Business Profiles may not be reproduced for sales or promotional purposes. Put $0 down on the latest energy-efficient systems. With over 100 years of experience, Petro provides home heating oil, propane, air conditioning, generators, and chimney maintenance to East Coast customers from Massachusetts to Virginia. THEY'RE BAD BUSINESS!! Put $0 down on the latest energy-efficient systems. Thank you, you have successfully subscribed to our newsletter! Services, Home & Commercial Services, Emergency Services. PERIOD. Definition: Gasoline or petrol is a derivative product of crude oil/petroleum. $6.509 / gallon for #2 oil. Our content is intended to be used for general information purposes only. According to the tenant, it was just an annual service visit. He arrived at the expected time and spent time performing the necessary jobs for this tune up. Doing as much research as possible before calling a professional can save you a lot of time and money, because you may know what you They also charged me tax and i had to fight them on that. While the efforts of the Partnership's acquisition departments and Petro's selling efforts are largely accountable for these results, we believe volatile energy prices also have contributed to this performance. I had a few red flags but since I was locked in I became stuck with them. Thats criminal, Putin or no Putin. As of June 2007, the companys largest shareholders were Capital Research and Management Company (a Capital Group company), with 7.3%, and Barclays, with 4%. Petro am Inc - Company Profile and News - Bloomberg Markets Home Services in Phoenix, AZ. Petro also has a range of other services to keep you comfortable at home all year round: "We would like to commend your employee who came to our house during the big snowstorm in February, when our oil furnace went out late in the evening. Fantastic! Find your local office: See what services and offers are available in your area. Petro is the best. Over 100 years of heating, cooling and home service experience Local teams that are ready to fix problems fast Reliable emergency service and support We're here for you 24/7 in any weather The one-hour program features market and geopolitical discussions with a rotating panel of influential voices including thought leaders, CEOs, policy makers and economists. View contact profiles from Petro Popular Searches Petro Petro - Inc petro Co Petro | Better Business Bureau Profile Regards Petro Home Services Glenn S. Elite 2023 Bordentown, NJ 284 402 4186 2/1/2022 Stay away. In August 2009, Petro-Canada merged with Suncor Energy, with Suncor shareholders receiving approximately 60 percent ownership of the combined company and Petro-Canada shareholders receiving approximately 40 percent. I signed up for oil delivery in December as a new customer. This is a multi-location business. Maybe I need a better home address. Like coal and natural gas, petroleum was formed from the remains of ancient marine organisms, such as plants, algae, and bacteria. Never heard that before, we also never received a receipt, the MANAGER said he would email right over to me. I was instead met with rude remarks and no solution. 6 Who are the largest shareholders of Petro Canada? Petro's large network, resources and local customer service professionals, drivers and technicians enables them to support your home heating oil and service . Stewart is an expert at this and he has an amazing amount of knowledge. We have service plans, equipment installation and repair services to meet your needs. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. Call us anytime at 800.645.4328 with your questions or click the link below for the Contact Us form. Our customer service professionals, drivers and technicians all provide best-in-class services 24/7, whatever the weather, all designed with your comfort and savings in mind. Deliveries are automatic and we never run out of fuel. Service Technician. My husband and I were not told in advance what the price of delivery would be, but after the delivery was completed, we received this bill for almost twice as much as we were quoted for the price of oil that very same day. Do not use them!! On March 23, 2009, Suncor Energy announced its intent to acquire Petro-Canada, which would form a company with a combined market capitalization of C$43.3 billion. Where are the petrol stations owned by Shell? Not only was he courteous and very knowledgeable about the problem, but he was also able to Our experts make it their mission to understand your home and the people in it. Rude representatives refused to provide supervisors' contact info. Share Your Design Ideas, New JerseysMurphy Defends $10 Billion Rainy Day Fund as States Economy Slows, What Led to Europes Deadliest Train Crash in a Decade, This Week in Crypto: Ukraine War, Marathon Digital, FTX. Petro am Inc - Company Profile and News - Bloomberg Markets Bloomberg Terminal Demo Request Bloomberg Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Total repair was diagnosed and fixed quickly. The company delivered oil even though there was lots of snow. I have not heard from him yet. Customer Service Supervisor. Petro staff is always courteous, professional and does the job right the first time. They called at 2:30, said they had one stop before me and would be here around 3:30. Petro Home Services - Home How could it be ok before and then not after. Well start sending you the news you need delivered straight to you. They're reliable. I left them in December and went with another energy group. See BBB rating, reviews, complaints, request a quote & more. From this location, we stepped out on our own, and in 1998 officially became Petro Service Limited. Copyright 2022 Consumers Unified LLC. Talking with the customer rep her best response was their oil is SUPERIOR than most company. Hence the high price. How to Market Your Business with Webinars. Called later to let me know they were not coming. "Petro customer. They took the money right out of my bank account and I never heard back on a delivery date, so I called 3 days later and the women on the phone conveniently says "Oh youre scheduled for today," my delivery came and my tank was at 1/4. We have been using this company since 1982 they are wonderful They come on time they work with you and do a great job. No, Petro Home Services does not offer a senior discount. DON'T USE Petro. I receive at least three more calls from a customer care representatives that keep having me explain the situation over and over. We have since called several times, insisting on speaking to a manager and concerned that Petro is using summertime highs to engage in price-gouging their customers. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Robinson Pump Service Ltd., specializes in the construction and maintenance of service stations, the business has grown to include many other services such as car wash construction & maintenance, tank testing and fuel management. Service: 800.645.4328 Become a customer Join the Petro family today for flexible pricing and payment plans, 24/7 customer service and so much more. View jobs Questions and Answers about Petro Home Services CEO Popular topics Clear Hiring Process Benefits Interviews indoor air quality, and more to improve your lifestyle. To find more licensing information for your state, visit our, https://www.petro.com/petro-locations/al/hicksville-ny. All Rights Reserved. They charge way too much for contract (start at $99 then increase by $100 each year) and does not cover much. Deliveries are automatic and we never run out of fuel. from Massachusetts to Virginia. BBB Business Profiles generally cover a three-year reporting period. Established in 1970, the St. Albert based company specializes in the installation and maintenance of petroleum equipment throughout northern Alberta. Need to find a different location? Company said definitely in 2 days and broke that also. Both my husband and I called Petro customer service several times to discuss this discrepancy, and to request that they reconsider the price per gallon at which our delivery was calculated. Our educations resources are focused on home services, including generators, safety tips, fix it quickly, which we really appreciated with outside temperatures so low. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Included in these seven companies were two propane distributorships, East Side Gas of Lawrence, Indiana and Blufton Propane of Blufton, Indiana, as well as five heating oil distributorships, including Schoen Fuel of New Jersey and four other independent companies, all based in Long Island, New York. ConsumerAffairs is not a government agency. What are the three principles of cultural humility? Indoor air quality: our team can install the latest indoor air quality systems in your current HVAC system to help you breathe healthier, cleaner air at home. Petro Holdings . When did Petro Canada merge with Suncor Energy? In our quest to provide next level service, we expanded our service offering in 2000 to include project management & construction capabilities and adding our Weights and Measures Accreditation in 2004. ", In addition to this acquisition activity, Petro, our heating oil division, has added approximately 4,600 net new customers this past quarter through internal marketing. This company want to charge for everything. As a matter of policy, BBB does not endorse any product, service or business. I had to call every time to get it. Well its now been 24 hours later and several phones later with no email with my receipt. BEWARE. Questions and Answers about Petro Home Services CEO - Indeed PETRO HOME SERVICES - 63 Reviews - Yelp Petro sells you a worthless service contract. Founded 1903 With Angi since July 2012. The Company, through its subsidiaries, distributes home heating oil, gasoline, and diesel fuel, as well as produces oil and gas. In 1992, we opened our first facility in Saint John focused on rebuilding gas pumps, acting as a central location for equipment distribution, and as home base for our service technicians. I called Petro first after compiling a list of A-rated CAC vendors from Angie's List. Customer service person was very nice, but repeatedly told me that they sell complete systems only and do not replace components. In order for the price of $6.15 to even be contained within that average would mean that there were companies charging less than $3/gallon, which is of course ludicrious. That's the Petro promise. Home services resources and FAQs. - Petro However, each month marked subtle changes to the price a consumer will pay. 11/27/2018. Mrs. Tonya Bloom, Accounting Manager Additional Contact Information Fax Numbers (410) 238-4080 Primary Fax (410) 563-8475 Other Fax (410) 838-1600 Other Fax (410) 355-9284 Other Fax Phone Numbers. Generators, Chimneys, Indoor Air Quality, Service Plans, Environmental Thats the Petro promise. They have been servicing our house for 20+ years. Boiler serviced Corroded pipe repaired etc. They are definitely over priced even when you're locked into a contract with them. Included risks and uncertainties are the effects of the weather on the Company's financial results, competitive and propane and heating oil pricing pressures and other factors impacting the propane and home heating oil distribution industries. Data Provided by Refinitiv. Clear price gouging. Unsubscribe easily. Who are the largest shareholders of Petro Canada? Petro Home Services is Americas #1 home heating oil and total comfort services provider. Profile - Petro Star Category heating & air conditioning/hvac, heating . The British use petrol to refer to the U.S. gas. expression. the service person was prompt-called before arriving, professional and clean, came on time - work was completed on time - price seemed a little higher then most others but stuck with them because they have been my oil company for 20 plus yrs, I have my oil service contract with petro - they also did work for me such as : 1. replaced my central ac condenser 2. new hot water tank was also installed. They basically told me get bent unless you sign a contract whoever you have been buying your oil from can come and fix your furnace. I found this to be very rude and dismissive, they sold me the furnace and installed it, but did not want to be bothered assisting me unless I signed an exclusive contract to purchase all of my heating oil from Petro. round. service and support that you can rely on in any weather! Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Specialties: With over 100 years of experience, Petro Home Services provides home heating oil, propane, air conditioning, plumbing, generators, chimney, and home automation services to East Coast customers from Massachusetts to Virginia. They were competitive in cost and did an excellent job. Its location on this page may change next time you visit. Don't renew your contract with Petro. Did not rush. By the third call and being placed on hold I told them to please just cancel the account and revoked permission for them to call my cell phone. Since the beginning of Star's Fiscal Year 2000 (October 1, 1999), including these acquisitions, the Partnership will have purchased 18 propane and heating oil companies, representing over 60,000 customers and approximately 50 million gallons of annual volume at an aggregate purchase price of $58.4 million. Through its wholly owned Petro subsidiary, Star is the nations largest retail distributor of home heating oil, serving approximately 385,000 customers in the Northeast and Mid-Atlantic. Please potential customer of Petro do not use this company. K.W. Petro Holdings serves customers throughout the United States. It is now 7:01 PM and I am still waiting for them to show up. Love their staff. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. There was a secondary leak and they claimed it was my structure and i said i did not have a leak until you installed the toilet and we had a dispute over that. The technicians were professional. Today (1-17-22) I called to question why I bill is 790.59 when I was to I am on a smart budget and my payments will not be more than 340. Customer Reviews are not used in the calculation of BBB Rating. I did notice that if you were more than 60 days late then they hold your oil for ransom. There was no cost, we have a contract with them. Who is the CEO of Petro home services? Was suppose to show up this morning and no show again. I should have known with all these 1 star reviews.. Next time Ill do my homework as you should too and NOT TRUST PETRO OIL. heating & air conditioning/hvac, heating oil companies. Petro Home Services | LinkedIn While other Alaska refineries were processing a wide variety of petroleum products, Petro Star's founders recognized the need for a refinery that would process only mid-end distillates such as heating oil, diesel and aviation fuels for homes and . This business is in an industry that may require professional licensing, bonding or registration. That's peace of mind. Enjoy reading our tips and recommendations. Using their technician came at a price and the 20gals that was put into the tank cost me 64.00. When autocomplete results are available use up and down arrows to review and enter to select. Petroleum Services Ltd. Petro Service Limited is pleased to announce its intent to purchase K. W. Petroleum Services Ltd. Petro Service Limited is pleased to welcome Edmonton Pump Service Ltd. They have not kept their word and they care nothing about the time they make you wait. Might convert to gas. Your home is one of yourmost valuable possessions, and at Petro Home Services, we are committed to ensuring that it is energy-efficient and well-maintained. I want replace that first (so I can have CAC working until renovations begin), and then replace the other parts of the system in the house when the renovation is underway. Choosing a heating oil service provider: the hidden cost of a bargain, Propane: how to power your outdoor living and entertaining, Tank & Tankless Hot Water Heater Services, When should you repair or replace your furnace, The heating equipment maintenance checklist every homeowner needs, Tankless water heaters vs. storage tank water heaters, 10 life hacks for saving on your heating bill this winter, Why you should switch to a new energy-efficient air conditioning system, How often you should change the AC filters in your house and how to do it, What size of central air conditioner do you need, Heat pumps vs. air conditioners: What's the difference and which should I get, Why you need an indoor air quality system: get the facts, Storm and hurricane preparedness for homeowners, Moving tips: let us take some things off your to-do list, Why fireplace safety and cleaning your chimney matters. We value your privacy. are looking for before you even pick up the phone. It was explained that after the 12 month period if I had overpaid I would receive a credit and if I underpaid I would have a balance. I tried to call to discuss the matter (basically that I only discontinued service because the terms I signed up under were not were not honored) and did not think I should be penalized for Petro's mistake (yes i undersatd that the credit was if i continued service for a year, which I would have done). In November 2017, J.A. First time home buyer, first time using oil boiler based baseboard heating. I have to give a star and giving this company one is is way too much. I received a bill that was too high, I know that the oil is expensive, but raising the price of the oil from 4.30 to 6.79 is ridiculous. I have a gas burner service contract with petro and have several repairs done through the years. Get a Quote BBB Rating & Accreditation B Accredited Since: 11/1/1975 Years in Business: 76 Customer Reviews are not used in the calculation of BBB. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Whatever the weather, whatever the time, even in the worst winter storms, we will deliver your oil or propane. Their parent company, Petro is rated an F on the BBB. All backed by around-the-clock *Some services may not be available in all areas. When autocomplete results are available use up and down arrows to review and enter to select. $60K-$65K Per Year (Employer est.) Had our heat back in no time. But they had done very good work up to that point so i just paid them. They are constantly breaking appointments, One appointment was from 8-12. With over 100 years of experience covering the Northeast from Massachusetts to Maryland and Virginia, Petro is a full-service heating and home services provider that keeps customers warm in the winter, cool in the summer and save on energy costs all year Was told the tech would be out to today. Unsubscribe easily. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. BBB reports on known marketplace practices. TERRIBLE!!! They are very reliable and prompt when there is a problem. October 19, 2004. With over 100 years experience, we know how to keep you comfortable, safe and help you save on energy costs. Star Gas Partners, L.P., is a leading distributor of home heating oil, propane and deregulated natural gas and electricity. 9 West Broad St., 3rd FloorStamford, CT 06902, 1000 Woodbury Road, Suite 110Woodbury, NY 11797. Business Profile Petro Home Services Fuel Oil Multi Location Business Find locations Contact Information 650 Knowles Ave Southampton, PA 18966-4102 Get Directions Visit Website (800) 645-4328. Petro Home Services was supposed to come to my house to work on the heat and thermostat from 12 - 3 PM today.
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