LG wants to pass along the fault to the place of purchase. They said we had the door open too long the day prior. Purchase in July 2017. We lived out of coolers for 2 weeks until a "cheap" fridge we purchased arrived. They should not continue to sell this junk. My LG refrigerator went out on me about a week ago. Purchased Dec. 2019. My kenmore with lg compressor went out .3 years old.nothing but thecrun around from both sears and LG .3 weeks of phone calls and neither wants to take any resposibility .i dont think i will ever by another product from either company.customer service is terrible. Have been 3 months without a refrigerator and Sears still will not repair the faulty compressor in our Kenmore Elite french door refrigerator. Have there been any class actions against Kenmore? I was told it is the compressor and that LG has now built a universal compressor for all their fridges but then this compressor will not work with existing control board, therefore it will also need to be changed. Who knew you should research lawsuits before purchasing a refrigerator!!! model 795.73167.610 quit cooling on 8-30-21. Jan 20, 2018 - just called for another service call to have it repaired and the next available service date is March 13, 2019. Bought a Kenmore Elite, model # 798.73153.610 from Sears. I paid $2,760 for it; now I don't know whether to try to get it repaired or buy a new one. We were put on the emergency list - that means a service repairman will be out in a week - unbelievable. The $2000 Kenmore fridge Died in the 19th month! The refrigerator just made 3 years old and has conked out. Removed back panel and verified compressor is an LG FLB075LANA. Same thing with their Complaint Dept., my husband spent 1 1/2 hours on the phone with them, nothing was resolved. What a disaster. The compressor failed July 16, 2022. I then asked that they send someone out for no charge to "diagnose" and they would not, and didn't care that I PAID FOR THAT FEATURE!! Repair finally came. Sounds like not worth it. 4mo ago water stopped dispensing, thought it was clogged. Sears has given me the runaround on a warranty of a television I purchased after their technician said it should be replace vs ordering a part which never came. Bought the kemore elite model 795.73157.610. I have model#. 5 years ago from Sears. I cannot believe that a recall was issued for the LGs but not the Kenmores and there is no remedy to make the purchasers whole. ft. 2-Door Compact Refrigerator - Stainless Steel. Too bad that they sold defective parts with such a great refrigerator that ruins the entire experience of having a nice appliance. Only option home services offered was reschedule appt 2 weeks away on May 14, 2020. I will never buy another LG product or recommend it to anyone. So the fridge has lasted only 4.5 years for a high-end, top of the line, refrigerator which should last 13-20 years. com It makes icebut Ice is melting and ruined the Auger motor. Defect Diagnosis Function. For more information on recalled products, visit www.recalls.gov. Kenmore 99053 4.5 cu. I paid $3500 for this refrigerator. Compressor has failed in August of 2022. I requested to speak with supervisor. After several attempts I finally got in touch with Sears Home Repair. Purchased a kenmore elite i (795 .7283. Lost all our food. HELP. I have thrown more food away in the past year, limping this thing along. I have another appointment on April 28, 2020 to replace and/or repair free of charge based on the 90 day warranty. I sincerely believe that I deserve another brand refrigerator and refund for useless repairs due to a defect in this model compressor by LG. The ice maker stopped working; fridge is no longer cooling. It stopped working in October of 2021 . I also lost about $300 worth of food that was in the freezer and some that was in the refrigerator compartment. 210) everything was good until 4 months ago when the ice maker stopped working. I spent 3 hours on the phone getting bounced between Kenmore, Sears and LG and my call "dropped" four different times. We agreed to go ahead with the repairs. My experience is similar to others. Our 4 yo LG side by side died due to faulty compressor. I even tried to get the part myself. I purchased a complete Kenmore Elite black stainless bundle (refrigerator, oven, microwave, dishwasher, washer, dryer) in 2017. I went thru cleaning vents in back, resetting Refrig per instructions. The guy said he would get a hold of Supervisor. I also have Kenmore Elite fridge with failed compressor and need to know how to get action. Another year later and we are having the same issue. Compressor runs non stop. I just had my Kenmore refrigerator, Model# 79570323310 (purchased date 02/2016) with 3 year warranty from Sears just suddenly stop cooling after owning it less than 3 years and 7 months. We went out and purchased a new refrigerator. For a new refrigerator every year, someone has to take responsibility!!!!! Purchased an LG made Kenmore elite in Feb 2017 and it lasted until May 27th of 2022. I saw Theresa recall on some of the LG and Kenmore refrigerator but it should be all with linear compressors. Sears Warranty Repair-Tech. I was getting ready to retire in order to care for him so we purchased this refrigerator as well as other new appliances in preparation for the issues we would be facing in the coming months. Howver, had to call Sears to come work on it June 2018. Estimate he gave me for parts and labor is $1,100. We bought a Kenmore Elite refrigerator in June of 2015 . Was told there was ice built up causing the defrost fan to hit on the ice causing the noise. Checked consumer reports as well. This is not even 5 years for this unit. They want over $400 to fix it. The refrigerators have the side-by-side upper doors and a freezer drawer at the bottom of the refrigerator. He replaced the compressor which cost me around $350. Paid over 2800.00 for it and was assured by the sales person that the problems with the compressor had been corrected on these newer model. The cost was going to be over One Thousand Dollars, I asked him how can all those parts failed at the same time and was there any warranty he said the warranty on those parts ran out I. June of 2021. Lg said we had to contact Sears. After reading everything I can find on internet, I think Im screwed! The best way to find parts for Kenmore / Sears refrigerator model 795.74023411 (79574023411, 795 74023411) is by clicking one of the diagrams below. New Compressor is the"UPDATED UNIT with UPDATED SOFTWARE in the PCB. Every part was replaced, Twice, if not more. I really believe this is unacceptable and something should be done. I just spent 95.00 to have a repairman tell me it will cost between $360 and $2000 to fix it. I have a different problem my year and a half year old Sears/LG manufactured refrigerator. Our fridge was no longer cooling on October 22. Paid $89 for service charge. Called sears, where we purchased the unit and they didnt have anyone available to come look at the fridge for another week! We purchased an LG refrigerator in November, 2018. Bad compressor, evaporator, condenser. The refrigerator and freeze just stopped working. I have bought two Kenmore Elite Refrigerators and both compressor has went out , and I am having a hard time getting them fix I haven't the Item a year before they go out, I need them fix. This is a faulty design problem and I would like a better more reliable replacement. then the ice maker has stopped working and now it is throwing another code f dh and shuts the water dispenser down. Kenmore elite refrigerators model number 795. We contacted LG who said the compressed would be covered under warranty. A MONTH! He said LG has come out with a new linear compressor that should last longer but it is made in China. Been going back and forth with Sears but basically I out almost $1000. Also the whole system neeeds replaced. This information was slightly different from what we had been told by the person who sold us the warranty plan. At 1 year and 1 month some motherboard issue ($400). To the point where they don't believe anything I say. Poor appliances. I would have bought the extended warranty for 5 years had I ever worried that a compressor would fail in less than 10 years because the machine had a linear conpressor versus a reciprocating compressor that is standard with GE machines. We purchased our Kenmore Elite model #795.73167.610 in August 2018 with extended warranty. Most common Sears Kenmore Elite refrigerator parts that need replacing. Kenmore Refrigerator Reviews LG Refuses Kenmore Refrigerator Recall Despite Defect: Class Action Lawsuit | Top Class Actions . My light dodo melted a long time ago and my icee maker quit too. Like everyone, I lost a lot of valuable food and I have to buy mini-fridge to keep household running. I called a repairman who checked the unit and confirmed that the compressor was bad. Kenmore 795.78022 review: Kenmore picked a winner with this - CNET Our refrigerator (model # LMXS30776S) is just over 3 1/2 years old, and this will now be the 7th time we've had it fail. Needless to say, I will never engage in a product or service from Sears. Kenmore Elite Refrigerator Troubleshooting - YouTube Fridge quits cooling and freezing. Last week our ice maker stopped working, and then a few days later the frig and freezer both stopped working. I paid for a premium appliance to get a better value and longevity of my appliance and it hasn't lasted 3 years of normal use. Official Kenmore elite refrigerator parts | Sears PartsDirect My hubby was able to fix and it worked for another year. !My fridge is dead 795.73167.610 not even 3 yrs old paid over 2,000.00 new at sears. This is a $2500+ refrigerator that make it exactly 6 years. My first Kenmore refrigerator lasted nearly 20 years and my parents always bought Kenmores because they were reliable. Finally realized that it was coming from the back of the fridge. At 3months thethermostat/ice maker died (covered). I have a kenmore elite I purchased in 2006 3 door. Now in under 2 years the compressor failed according to the technician and parts are on order. Can't believe they are getting away with this issue. And its sounds like its going to be not cheap to fix it! I too purchased a kenmore elite model 795.740!! i went to LG's FB site and posted about my failed Kenmore Elite fridge. Says it will cost $659 to repair, but he didn't address the rest of the issues. We had to pay for two service calls for same problem and refrigerator still wouldn't freeze. Correct, if the compressor and fans are running and you are getting NO FROST at all, that indicates a sealed system problem, most likely a bad compressor. They ordered a compressor which wasnt the correct one and tried to reorder another after selling me the warranty plan. We've had frosting problems and ice maker problems. The control panel went out the first year and then October 2, 2019 the compressor stopped working. We just came back from vacation and discovered the refrigerator was running but not cooling anymore. compressor/sealed system has failed. We paid the service charge and then try to set up the repair date and that when we found out from the service provider they were not going to repair the refrigerator. I purchased a Kenmore refrigerator November 2017 and June 2019 the LG compressor failed. It is the compressor. We purchased a Kenmore Elite Grab and Go refrigerator from Sears in April of 2015. We had no problems with it until January 2022. It was replaced on 10/19/2021 at a cost of $1,055. Overall, here are the potential causes of the leaking: If there is class action, what do we need to be part of it? Refrigerator was not cooling then noticed freezer was not freezing yesterday. Then several weeks for the part to come in and then $300 or more to pay the labor for installation of the warranted part (I did not buy the extended service plan at the time of purchase) and then potential additional service issues and additional compressor failures after this is repaired. #2. Sears should stand by their products, but they won't and even the repair man said he doesn't know why they keep selling these refrigerators because they are bad. Kenmore/LG are aware of it and they need to replace these units! However in less than two years the compressor died on our new expensive Kenmore elite. Horrible customer service. Our 4 1/2 year old Kenmore Elite just stopped working. I had no idea the problem with these compressors was so bad and for so long. Compact Refrigerator - Stainless Steel. My husband and I bought our Sears Kenmore Elite in October of 2015. Repairman says the linear compressor is failing. Called local service technician and he confirmed compressor is bad and his advice was to junk this refrigerator and buy a different brand because the new compressor (which we would have to pay labor to install) would also most likely fail in 2 years. And freezer food is thawing fast what a piece of GARBAGE. He did say that I have a lemon, and that Sears won't do anything about it. I bought a Kenmore on 2017 and now I'm being told that I need a compressor and I the repairs are $1,200. It's a side by side. Model # 79574307810. (47 pages) Refrigerator Kenmore Elite 795.71082.01 series Service Manual. Do these big companies even care? this refrigerator is less than 5 years of purchase. These people should be locked up. The sell crapy items and don't offer support. This unit is made by LG. On November 13,2018 ice maker stopped working and food in freezer started thaw Out. I bought a Kenmore Elite 73133 refrigerator in May 2015. Refrigerators should last more then 2 yrs. I bought my Kenmore Elite Refrigerator Model # 795.73153.610 in June/July 2017. Can't seem to find how to get parts or service. I love the look of it and it is easy to use. I called Sears and they said they have to fix everything it could be before they would replace compressor!! Purchased Kenmore Elite with LG compressor lasted 2.5 years. The repairman said they keep these replacement compressors in stock because so many LG compressors have failed. kenmore ELITE model 795.72053.117 purchased at Sears Store. numbers located on the data plate inside the fresh food section of the refrigerator door: Kenmore Elite Trio . This is freaking pitiful!!! 795.74023.411 Kenmore Elite fridge not cooling - ApplianceBlog Now in 2021, we have replaced the condenser, compressor, drier filter, computer board, and a freezer evap cover and fan within 6 months. Something needs to be done. HELP. Total bill would be 812.00. Purchased Kenmore Elite 3 door refrigerator Model# 795.73133.410 October 2016 paid $2010 on sale from Sears. I bought brand new refrigerator from SEARS, model 51833,January 2016. What is going on? They make em pretty and fancy looking like the high ticket appliances, but they are junk. The unit cost me $1900.00 new. This design can be applied to all types of fridgesFrench door, side-by-side, top and bottom freezer, etc. I am totally disgusted with LG and Sears! Repair man says its going to be $1000+ to repair and warranty will not cover the costs. called a local repair place, their tech showed up the next day and said "oh, Kenmore, i bet it is the LG compressor" and after he opened it up, he was right. They said 7 out of 10 refrigerators calls are the Lg linear compressors that are faulty. Kenmore/ LG needs to be responsible for replacing these refrigerators. On Dec 14 the temp started to climb . Service terrible. 2,800 dollars. The Sears repair technician told us it was a known issue with LG Compressors. As of today, 8/5/21, the unit has stopped cooling. If there is a lawsuit please sign me up, as I know in my heart I will not be compensated. Less than 1 year icemaker failed (jammed) was able to unjam, but this happened several times over the next few months until it totally failed after just over a year. The product stopped cooling on April 9, 2020. Had it repaired after waiting approximately 3 mos for warranty service. They ultimately said there is no technician in my area that is available. We requested a second visit, the same tech showed same story about the bad parts, this time I asked him again hiw can all these parts failed at same time. 15 months after my purchase of my Kenmore Elite (Coldspot) Model # 106.51149112 Serial # HR30402756, we started having issues. Somebody should be held accountable as many people have said. Complete list of Sears / Kenmore Elite Refrigerator complaints. I paid 2599 for a defective refrigerator and I am still paying for it in payments :( I had to threw everything away and I honestly don't know what to do as I cant afford another one right now!!!! I will have over $4000 in refrigerators in two years. I finally somehow was able to get an appointment scheduled. If not, are there other class actions to join? When I explained where the warranty information came from, they said I had to call Kenmore. We have been very dissatisfied with Sears for giving us the run around about who made Kenmore Elite. Is this refrigerator model in any kind of recall. The LG compressor # is LG FC75LBNA - Inverter 0-220V 60Hz. Most sears parts places have closed down, I purchased my LG Refrigerator late December 2017 it was pu you in service 1/1/2017 Model No. Last compressor just Friday, 8/9/19. 99. . They will replace the compressor but I am still having to pay $169 for additional parts and $431 for labor as well as the food I lost when the freezer quit! KENMORE 795. 72063.11 SERIES SERVICE MANUAL Pdf Download I have called Sears a number of times on both occasions and gotten no help and I have been hung up on. condenser and compressor. Should be able to file a lawsuit for this. Gonna be 480 for part and labor but everything I'm reading I shouldn't bother spending the money if the compressor is going to go anyway!!?? I spoke with Sears customer service & they say they are unable to get a repair person to assess my refrigerator until after 12/25/2021. The extended warranty has expired so now I am paying out of pocket for the same repairs. I purchased this new in October 2017. He said that's just the way they sound. This will turn off the refrigerator's controls. Add me to the Class action lawsuit. Last month June 2019 our freezer stopped working. Serice call total of $514. Purchased a Kenmore Elite two door with a lower freezer unit. I said yes you said that last week. going to cost you $20 in fuel. Called LG customer service right away. Pure frustration! I am currently without a refrigerator for about 2 months. ). Sears / Kenmore Elite Refrigerator
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